FAQ

📦 Shipping and Payment

1. What countries do you ship to? ✔ We ship orders to the USA and Canada.
2. How long does it take for delivery? ✔ The average delivery time is 5-12 business days, depending on your region.
3. How much does shipping cost? ✔ We offer free shipping on all orders.
4. What payment methods are available?

 ✔ You can pay by: - 💳 Bank card (Visa, MasterCard, American Express) - 🅿 PayPal

🪥 About Product and Usage

5. Are electric toothbrushes suitable for children? ✔ Yes! We have special models for children from 2 years old. ✔ They have soft bristles and an ergonomic shape for safety and comfort.
6. How often do I need to change the brush heads? ✔ It is recommended to change the brush heads every 2-3 months or when the bristles are visibly worn.
7. Can I use regular toothpaste? ✔ Yes, any toothpaste is suitable for our brushes.
8. Are the electric brushes waterproof?

 ✔ Most models have IPX7 protection, which means they can be rinsed with water. ⚠ However, do not fully submerge them in water.

🔧 Warranty and Returns

9. Is there a warranty on the products? ✔ Yes, all of our products come with a 6-month warranty.
10. Can I return or exchange the product? ✔ Yes, you have 30 days from receipt of your order to return the product. ✔ The item must be in new condition and in its original packaging.
11. What if the item arrived damaged? ✔ If you receive a damaged item, please contact us via: - 📩 Feedback form - 📧 support@brush-and-teeth.com ✔ We will promptly solve your problem.